Background
Surf Life Saving New Zealand supports 17,000 members and 74 clubs patrolling more than 80 beaches. Accurate information and consistent processes are essential across this large volunteer network.
Business need
Its hard-coded legacy membership system and around 100 reports had become difficult to maintain. SLSNZ needed affordable club administration, member self-service, flexible reporting, future mobile capability, EnterNow integration, and strong personal-information security.
The solution
OA Systems delivered Dynamics CRM as the core information repository with an integrated ADX Studio portal, supported by not-for-profit licensing.
Staff and clubs gained simpler administration, while members can manage personal details, family information, qualifications, awards, and activity participation online.
Key results
- Project delivered within scope, cost, and timeframe.
- Modernised legacy membership and club administration systems.
- Member self-service enabled through an integrated web portal.
- Ten years of historical data migrated without loss.
- Staff, club administrators, and members supported through one connected solution.
- Reduced administration effort so lifeguards can spend more time on the beach.
"The system OA have developed will help keep more lifeguards on the beach saving lives rather than being in the office filling in forms."Matt Warren, Grants, Fundraising and Projects Manager