With a streamlined user interface, wizard-based tools, and close integration with Microsoft Office applications, Microsoft Dynamics CRM works the way your people work.

• Get started quickly by working in a familiar Microsoft Office Outlook 2007 interface that lets your people manage customer relationships without having to learn a new application.

• Empower users by enabling your people to create workflows and reports without the assistance of technical support. Instead, they create them via new wizard-based tools that are easy to use and maintain.

• Achieve results by helping your people make more informed decisions in how and where to invest their time, budget, and resources, with Microsoft Dynamics CRM's improved planning, forecasting, and online/offline reporting features.