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Microsoft CRM Training Workshops

Whether evaluating Microsoft CRM for your business or looking to get up and running with the rich functionality available in the product, our workshops are designed to give you that "quick-start". These session concentrate on the three main modules - Sales, Service and Marketing. With hands-on tuition based on practical examples, these workshops will give you an excellent understanding of what Microsoft CRM can do for you.

Workshop Details

Crystal Reports - Level I

This two-day training course is for novice users who require the skills to create and modify Crystal Reports. Attendees will complete the course with the practical knowledge necessary to build reports using the Crystal Report Designer.

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SQL Fundamentals

This course is designed to provide the practical knowledge necessary to generate SQL queries in a variety of SQL enabled tools such as Microsoft Reporting Services, Crystal Report Writer ™, Microsoft Excel or similar.

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