2degrees arrived on the scene in 2009, determined to give Kiwis the mobile phone company they deserved. They built a brand new mobile network that spanned the country and employed hundreds of Kiwi’s to deliver a Kiwi service. Then, with simple products and fair pricing they changed the mobile market for good.

Industry training organisation the Retail Institute has adopted a customised trainee management solution, based on Microsoft CRM, after a previous implementation failed because of spiralling complexity. The result is simplicity itself.

The Exhibit Group is a market leader offering portable exhibition display solutions across New Zealand, including pop-up displays, pull-up banners, pedestals, brochure holders and accessories. To better serve its customers, streamline sales processes and shorten quotation-to-sales order cycle, the company wanted to setup a centralized customer database with a customer relationship management (CRM) system.

In mid 2001, New Zealand retail giant The Warehouse Group recognized the vast opportunity in the corporate stationery supply market and committed to building a new and fully operational business division in six months. As a result, a new business-to-business sales channel was added to the existing retail operation of Warehouse Stationery, which now operates 36 retail outlets throughout New Zealand. Warehouse Stationery quickly and cost-effectively created a full-service contact center incorporating CRM & integrated telephony technology.

The Methodist Church of New Zealand is made up of nearly 200 parishes with around 330 churches or worship centers. In people terms this extends out to over 2000 individuals, including role holders, tenants, board members, ministers, and staff. Any one person could hold multiple roles within the church; for instance, a person could be a board or committee member, a treasurer, and an insurance contact. Currently 14 staff members manage and administer the central office in Christchurch, with two staff members working in the Auckland office.